Dictionary
Definitions
My Mortgage Accounts
Mortgage Services
Mortgage eAlerts
My Mortgage Accounts
Displays your home mortgage loan account details, including account number and outstanding balance.
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Mortgage Services
Under this section, you will find quick links to a range of mortgage services which can help you complete a loan application.
Property Valuation
Links to Property Valuation Tool page where you can fill in details of specific property to obtain a free valuation service.
Repayment Options
Leads you to a list of mortgage repayment plans which HSBC offers, including Straight-line Repayment Plan, FreeChoice Mortgage, Reducing Balance Repayment Plan, Step-up Repayment Plan and Monthly/Fortnightly Repayment Frequency.
Mortgage Initial Assessment
Navigates to the Mortgage Initial Assessment page where you can complete a secure form to request an initial assessment for an HSBC mortgage loan. However, you still need to submit a formal application upon receipt of an initial assessment.
Any Questions?
Where can I obtain advice on mortgages?
HSBC offers Mortgage Advice Service which is available seven days a week. Just call our Mortgage Advice Hotline at (852) 2748 8030 or visit any HSBC branch during service hours for enquiries or application of a mortgage loan.
If I have obtained an Initial Assessment for a mortgage from HSBC, does it mean I will get a loan from the Bank?
The granting of an Initial Assessment does not oblige the Bank to grant the mortgage loan to you. To obtain the loan, you must submit a formal application and all necessary documents and information for approval.
Can I switch from one repayment plan to another?
HSBC offers a variety of Mortgage repayment Plans to suit your needs. Just call our Mortgage Advice Hotline at (852)2748 8030 or visit any HSBC branch during service hours for enquiries.
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Mortgage eAlerts
Quick link to Mortgage eAlert Service page where you can request a range of eAlerts which you would like to receive related to mortgage, including special mortgage offers by HSBC, Best Lending Rate Update, etc.
Any Questions?
Mortgage Offer eAlerts
What are Mortgage Offer eAlerts?
Mortgage Offer eAlerts notify you of our special mortgage offers through email or SMS. This service is free of charge.
Who is eligible for this eAlerts?
All customers.
Can I choose how I want to receive these eAlerts?
Yes. You can choose to receive Mortgage Offer eAlerts either via email or SMS.
Are Mortgage Offers eAlerts available in both Chinese and English?
Yes. You may choose to receive Mortgage Offer eAlerts in either Chinese or English and you can modify your choice anytime via HSBC Internet Banking
Best Lending Rate Update
What is Best Lending Rate Update?
This eAlert notifies you of any latest changes on Best Lending Rate.
Who is eligible for this eAlert?
All customers.
How often is this eAlert sent out?
This eAlert will be sent out soon after changes in Best Lending Rate are announced.
Can I choose to receive this eAlert in advance?
No. This eAlert is sent only when changes occur in Best Lending Rate, which is driven by market conditions.
How can I choose to receive this eAlert?
This eAlert is available via either SMS or email.
Does this eAlert cover all of my accounts?
N/A
Does this eAlert require service fee?
No.
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